Contact Us

Contact Us

 

Please send inquiries regarding ZoeSelah products, orders, downloads, refunds, and licenses to the email below.

 

Customer Support

 

* Email: contact@selahimage.co

 

Inquiries are received via email and will be answered in the order in which they are received within 1-3 business days.

Inquiries received on weekends and holidays will be checked starting from the next business day.

 

Order and Download Inquiries

 

When inquiring about order or download issues, please include the following information:

 

* Name of the person who placed the order

* Order number

* Email used for purchase

* Product name

* Details of inquiry

* Error screen (if necessary)

 

Please do not send financial information such as full credit card numbers, credit card security codes, or account passwords via email.

 

Refund Inquiries

 

If you are requesting a refund, please send your order number, purchase email, product name, and reason for the refund request. Refund eligibility will be confirmed based on our refund policy and download history.

 

License Inquiries

 

If you plan to use images for client work, advertisements, videos, print materials, or products for sale, please provide the following information:

 

* Image or product name to be used

* Purpose of use

* Whether it will be online or in print

* Estimated quantity of production/distribution

* Whether the original file will be provided to the end-user

 

Copyright and Unauthorized Use Report

 

If you find unauthorized resale, redistribution, or infringement of ZoeSelah images, please send the relevant URL and screenshot. After confirming the report, we will take necessary action within a reasonable scope.

 

Business Information

 

* Brand Name: ZoeSelah

* Business Name: GOAND STUDIO

* Representative: Miju Lee

* Business Registration Number: 419-29-01577

* Online Sales Business Report Number: 2026-UlsanDonggu-064

* Business Address: 1203, 222 Bongsu-ro, Dong-gu, Ulsan (Jeonhadong, Hanra Tower Mansion)

* Email: contact@selahimage.co

* Phone Number: +82 10 2890 9624